Sue is currently EVP Sustainable Business and Communications at Unilever. In this role she is responsible for embedding the company’s ambitious USLP ( the Unilever Sustainable Living Plan) into the business and ensuring progress against its 70-plus time bound targets. She is also responsible for teams in 180 markets who engage with Governments and key external stakeholders; lead employee engagement; handle the media; and are accountable for issues and crisis management.
Sue joined Unilever in 2011 and was responsible for forming the global communications function, defining its role and purpose, and building it into a strategic function. Her role was extended to include sustainability in 2014.
She is also Vice Chair of the Advertising Association, a post she took on in Sept 2014
Until 2013 Sue was also a Non-Executive Director of the Serious & Organised Crime Agency.
Sue has an unusual background, with two spells in the public sector, and roles in advertising and public affairs agencies in the private sector.
Sue’s most recent role prior to Unilever was as Director General for Customer Strategy and Communications at the Department of Work and Pensions. In this role she was also a member of the DWP’s executive team. This was during the onset and height of the global recession, where Sue was responsible for using customer insights to address how to help people find work during the recession. Sue was also responsible for developing communications approaches to help address the looming pensions crisis of under-saving and reliance on the State Pension
Before that, Sue held Board level positions in Fishburn Hedges, a public affairs and PR agency, and in the highly acclaimed advertising agency AMV. Sue started her career as a civil servant in the Department of Energy, most latterly on the team that privatised British Gas, and was the marketing lead for the ‘Tell Sid’ campaign.